How to buy online? Just follow our steps

STEP 1: Search & Browse for items

    Search and browse for items and choose through more than five thousand products, your favorite products at advantageous prices. 

STEP 2: Add an item to the shopping cart


    Once you've added an item to your shopping cart, you will be requested to give your flight details and contact information.

STEP 3: Choose your preferred delivery method

     You may choose a different delivery method depending on the departure or arrival airport. 


Pick-up at departure 

Select the “Pick-up at departure” option and save time by easily and quickly collecting your order in one of our shops at the airport! 
All the practical information regarding the pick-up point of your order will be presented to you while you place an order online and will be written on the order confirmation. On the day of your flight, your purchases will be waiting for you at the checkout dedicated to our web shop’s clients. Show your identity card, confirmation order and your boarding pass to our staff members, and they will give you your order. 
This service is available for all passengers holding a valid ticket for a flight departing from Brussels Airport. 

Pick-up at arrival 

Treat yourself with something from our web shop and travel light thanks to the “Pick-up at arrival” option that will allow you to collect your purchases when you arrive in Belgium! 
Your order will wait for you on the day of your arrival in Belgium in the Shop&Collect point at Brussels airport. All the practical information regarding the pick-up point of your order will be presented to you while you place an order online and will be written on the order confirmation. Go to the collect point of your order, with your identity card and your order confirmation, and easily and quickly collect your order. 
Your flight is delayed? Your plans have changed? No problem, email us at the following address: pickupdate@idfgroup.be
This service is available for all passengers holding a ticket for a flight arriving at Brussels airport.
 

STEP 4: Proceed to check out & Make Payment

    Once you have confirmed your order, you will be requested to give your flight details and contact information. You can decide to create an IDF client number or pay as a guest in our online shop. Our site accepts the following payment cards: Visa, MasterCard, Maestro and V Pay. ATOS Worldwide processes all transactions. 

STEP 5: Confirmation 

    After payment, an order confirmation detailing your order and delivery information will be sent to you via email.